Returns & Refunds

We want you to be satisfied with your purchase. You may request a return or exchange within 30 days of the delivery date, including for items that are not defective.

Return Eligibility

To qualify for a return, the item must be:
– New, unworn, unused, and unwashed
– In its original condition, with original tags and packaging, where applicable
– Returned with proof of purchase or your order number
Please contact us before sending an item back. Returns sent without contacting us first may be delayed.

How to Request a Return or Exchange

1. Contact us through our [Contact Us page] and provide your order number, the item you want to return, and whether you are requesting a refund or exchange.
2. We will reply with return instructions and a prepaid return shipping label.
3. Pack the item securely and send it using the instructions provided.
4. After we receive and inspect the returned item, we will email you with the result.

Exchanges are available within the 30-day return period, subject to product availability. If the requested replacement is unavailable, we will contact you to discuss a refund or another available option.

Return Shipping Costs

Return shipping is free when you use the prepaid return label we provide. Please contact us before mailing your item so we can provide the correct label and return instructions.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, contact us within 30 days of delivery. Include your order number and clear photos showing the issue.
After we review the information, we will offer an appropriate resolution, such as a replacement or refund. You will not be charged return shipping for an item that arrived damaged, defective, or incorrect.

Refunds

Once we receive and inspect your return, we will notify you whether your refund is approved. Approved refunds will be issued to your original payment method within 5 business days.
Your bank or card issuer may take additional time to post the refund. If you have not received it after that time, please contact your payment provider first, then contact us with your order number.

Order Cancellations

You may request cancellation within 12 hours of placing your order by contacting us. After that period, production or fulfillment may have started, so cancellation may no longer be possible. If the order has already shipped, please follow the return instructions above after delivery.

Lost or Undelivered Orders

If tracking shows that your order has been lost or has not been delivered, contact us with your order number. We will review the tracking information and work with the carrier to determine the appropriate resolution.